Privacy Policy

3D7 Technologies Limited – Privacy Policy

 

This privacy policy (the “Privacy Policy”) is an integral part of the terms and conditions and both documents should be read together.

 

This Privacy Policy explains how 3D7 Technologies Limited, Manchester, M4 5EU (“3d7tech,” “We,” “Us,” or “Our”) collects, uses, and protects Personal Information that We collect from or about you when you use Our website, applications, and services (collectively, the “Services”). 

 

The processing and collection of personal data is governed by the General Data Protection Regulation (the “GDPR”) UK General Data Protection Regulation (“UK GDPR“)

and whenever you provide 3d7tech such information, We will only use your information in line with all applicable data protection laws, including the GDPR and UK GDPR.

At all times You are in control of Your information, and You can withdraw Your consent to provide Your information to 3d7tech.

 

3d7tech is the data controller of the personal information We collect about you (i.e., the entity that determines the means and purposes of collecting, using, and disclosing the personal information).

Please read this Privacy Policy carefully to understand what We do. If you do not understand any aspects of Our Privacy Notice, please feel free to contact Us at  support@3d7tech.com 

 

What Information Do We Collect?

 

When you access Our Services, We collect Personal Data provided by you or via a third party, if you create an account to use Our Services or communicate with Us as follows:

 

Personal Information You Provide

 

Account Information: When you create an account with Us, We will collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history, (collectively, “Account Information”).

 

User Content: When you use Our Services, We collect Personal Information that is included in the input, file uploads, or feedback that you provide to Our Services (“Content”). 

 

Communication Information: If you communicate with Us, We collect your name, contact information, and the contents of any messages you send (“Communication Information”).

Personal Information We Receive Automatically From Your Use of the Services

 

Social Media Information: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube and LinkedIn. When you interact with Our social media pages, We will collect Personal Information that you elect to provide to Us, such as your contact details (collectively, “Social Media Information”).

 

Technical information: this includes the type of mobile device and internet browser you use, your computer IP address, data about the pages you access, mobile device ID or unique identifier, statistics on page views, standard Web log data, still and moving images, etc.(collectively, “Technical Information”).

 

Usage data: We may automatically collect information about your use of the Services, the features you use and the actions you take, as well as your time zone,date, time of access, country, time spent using Our Services and device data, (collectively, “Usage data”).  

 

  

 

Cookies: We use cookies to operate and administer Our Services, and improve your experience. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website. For more details on cookies, please visit AllAboutCookies

 

Analytics: We may use a variety of online analytics products that use cookies to help Us analyze how users use Our Services and enhance your experience when you use the Services.

 

How We Use Your Data

 

We will only use your data for the purpose for which We collected it. Below are some ways We use Your Personal Data: 

 

Identify And Provide the Right Service Or Content for You: We use information relating to your use of the Services to build higher quality, more useful Services by performing statistical analyses of Our users’ collective characteristics and behavior and by measuring demographics and interests regarding specific areas of the Services. This enables Us to create the Content most relevant to you and to improve Our Services generally.

 

Manage Your Relationship With Us:  We use Personal Data that you provide to Us in order to allow you to register as a new user, access and use the Services, and in order to provide any information, products, or services that you request from Us.

 

Technical Support and Security: We use Personal Data to ensure the security of Our Services. We use Personal Data to manage risk or detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities. We may use Personal Data to provide technical support to you, where required. 

 

Communication Updates: We use Personal Data collected when you sign-up for any update services to send you the messages in connection with theServices or Content Offerings. We may also archive this information and/or use it for future communications with you, where We are legally entitled to do so. When you send Us an e-mail message or otherwise contact Us, we may use the information provided by you to respond to your communication and/or as described in this Privacy Notice. We may also archive this information and/or use it for future communications with you where We are legally entitled to do so. When We send you emails, We may track how you interact with these emails (such as when you open an e-mail or click on a link inside an e-mail). We use this information to optimize and better tailor Our communications to you. 

 

Identity Verification: For Services that require identity verification, We may use the Personal Data that We collect to verify your identity and authenticate that submissions made on the Services were made by you. This service may be provided through a third-party identity verification vendor. Your photo identification document will be deleted after successful verification of your profile information. 

 

Aggregated or De-Identified Information: We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of Our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, We may analyze the general behavior and characteristics of users of Our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and We will not attempt to reidentify the information, unless required by law.

 

Disclosure of Personal Information

In certain circumstances We may provide your Personal Information to third parties without further notice to you, unless required by the law:

 

Government Authorities; Legal Rights and Actions: We may share your data with various government authorities in response to subpoenas, court orders, or other legal processes; to establish or exercise Our legal rights or to protect Our property; to defend against legal claims; or as otherwise required by law. In such cases, We reserve the right to raise or waive any legal objection or right available to Us. We also may share your Personal Data when We believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Our Services, Our users, customers, or others; and in connection with Our Terms and conditions. 

 

Vendors and Service Providers: To assist Us in meeting business operations needs and to perform certain services and functions, We may provide Personal Information to vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software, and web analytics services, among others. Pursuant to Our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties to Us.

Business Transfers: If We are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a “Transaction”), your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.

 

Affiliates: We may disclose Personal Information to Our affiliates, meaning an entity that controls, is controlled by, or is under common control with 3d7Tech. Our affiliates may use the Personal Information We share in a manner consistent with this Privacy Policy

 

Retention of Personal Information:

We will keep your personal information for as long as it is required and according to the purpose it is being processed for, and/or as required to comply with applicable laws and establish, exercise, or defend Our legal rights. We will keep the personal data for a period which enables Us to handle or respond to any complaints, queries, or concerns relating to Our relationship with you.

 

Your Rights Regarding Your Personal Information

Depending on location, individuals in the EEA, the UK, and across the globe may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:

 

  • To access Your personal data and receive a copy of Your personal data upon Your request;
  • To rectify, erase or restrict Your information upon Your request (right to be forgotten);
  • To object to the processing of Your information;
  • Transfer your Personal Information to a third party (right to data portability).
  • To withdraw Your consent to processing at any time;
  • Lodge a complaint with your local data protection authority.
  • Withdraw consent at any time where We are relying on consent to process your data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, We may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

 

No fees are required for exercising any of the above rights. However, and subject to the GDPR, We may charge You a reasonable fee including administration fees if Your request is repetitive or excessive or demands that We bear excessive and/or expensive efforts.

To exercise your rights, please contact the 3d7tech’s Data Protection Officer at the following contact details:

 

3d7 Technologies Limited

Manchester

M4 5EU

support@3d7tech.com

3d7tech.com

 

International Data Transfers

We offer EU Model Clauses, also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our customers that operate in the European Union and the United Kingdom, and make transfers of Personal Information from those jurisdictions to the United States and other countries that lack adequacy determinations. Please contact us as detailed in the “Contact Us” section below for more information.

 

A Note About Accuracy

Services like DocuHelpAI  generate responses by reading a user’s request and, in response, predicting the words most likely to appear next. In some cases, the words most likely to appear next may not be the most factually accurate. For this reason, you should not rely on the factual accuracy of output from Our models. If you notice that DocuHelpAI output contains factually inaccurate information about you and you would like us to correct the inaccuracy, you may submit a correction request to  support@3d7tech.com. Given the technical complexity of how Our models work, We may not be able to correct the inaccuracy in every instance. In that case, you may request that We remove your Information from DocuHelpAI output by filling out this form.

 

Data Security

3d7tech takes appropriate security measures for data security purposes to help prevent unauthorized persons from gaining access to Your personal information. However, no system can be completely secure. Therefore,  3d7tech does not warrant that its services will be totally immune to any breaches of security and/or unauthorized access, including access to the data stored in the Services, although We will contact You upon a breach of Your data security with accordance to any applicable law.

 

3d7tech inspects, from time to time, the data security of the Services and performs modifications and upgrades accordingly in order to keep the Service’s security. Nonetheless, 3d7tech  will not be liable for any direct or indirect damage caused to You due to exposure of Your information by an unauthorized access to Our database and/or due to any negligence or act not controlled by Us..

 

Minors

We do not knowingly collect or solicit information from anyone under the age of eighteen (18) or knowingly allow minors to use the Service or any of Our Services. If We become aware that We have collected information from a minor without the consent of his/her parent or guardian, We will immediately remove such collected information and block his/her access to the Service and/or any of Our Services.

 

Links To Other Websites

The Services may contain links to other websites not operated or controlled by 3d7tech, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links We do not imply that We endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

 

Changes To The Privacy Policy

We may update this Privacy Policy periodically as We offer new products and services, and as Our business, technology, and applicable laws change. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” referenced below. Any changes will become effective upon posting of the revised Privacy Policy.

 

Contact Us

We always want to hear from Our customers. If you have any questions or feedback, please contact us via email: support@3d7tech.com

 

Last Updated: 3rd July, 2023